Refund Policy

We want you to be happy with the services you receive from Zvaulti.com. If you feel that our work didn’t meet your expectations, we’re here to help.

When We Offer Refunds

• Refunds may be available if the service provided does not match what was agreed upon or if the final deliverables fail to meet your specifications.
• Please let us know within 7 days of receiving the work if you believe a refund is necessary. We’ll review the situation and determine the best way to proceed.

Partial Refunds

• If we’ve started the work but it’s not yet completed, a partial refund may be provided based on the progress made.

Non-Refundable Items

• Custom-designed work, which has been fully approved by the client, is typically non-refundable unless we made an error on our end.

Refund Process

• Refunds will be processed to the original payment method and may take up to 7 to 14 business days depending on the payment method used.
• If you are requesting a refund, please contact us via email at [email protected], and we’ll take it from there.
We want to ensure your satisfaction, and we’ll work with you to resolve any issues promptly.

Important Information for Compliance

We take security seriously at Zvaulti.com. All payments are processed through secure third-party payment processors that comply with the Payment Card Industry Data Security Standard (PCI DSS). By using these services, ZEROVIT LTD ensures that all payment transactions are protected.
Dispute Resolution: For disputes related to payments or refunds, ZEROVIT LTD follows the dispute resolution procedures set by the third-party payment processors used on the website.

Data Storage and Handling: We do not store sensitive payment information like credit card numbers. All such data is processed and stored by third-party payment processors, which comply with industry standards to protect payment data.